FAQs

What distinguishes Lubaba perfumes from others?
Lubaba perfumes are characterized by being unique sensory experiences carefully designed, where we use the rarest natural ingredients selected with care, and each perfume is handcrafted with passion and creativity to ensure exceptional quality and an unforgettable scent.
What are the available payment methods?
We provide you with payment methods via Visa, MasterCard, Apple Pay, K-Net, and also cash on delivery.
How is the order delivered?
When the order preparation is completed, it is delivered to the shipping company or our distributors, who in turn communicate with the customer.
What is the specified period for returning and exchanging products?
We are informed about the products to be exchanged within 3 days of receiving the order.
Do you offer sample trials before purchasing perfumes?
Yes, we provide sample trials for some of our perfumes, which helps you experience the scents before purchasing the full size.
How can I make sure that my perfume is original from Lubaba?
All our perfumes are sold exclusively through our official website and our authorized stores, which we will announce via the website and Instagram.
What is the exchange and return policy?
We accept the exchange or return of perfumes only in the case of an error in the order or damage to the product, provided that it is in its original condition and has not been opened. For more details, please refer to the exchange and return policy.
Can I modify or cancel my order after it has been completed?

We are working on preparing orders quickly, so if you wish to modify or cancel, please contact us as soon as possible via:

• WhatsApp: 00971544674050
• Instagram:
Lubabaperfumes